Denizey Digital Software Platform (hereafter referred to as “Denizey Platform”, “we”, “us”, and “our”) provides you access to https://denizey.net. We encourage prospective clients to read Denizey's terms and conditions, prior to any purchases.
By using this Service, clicking “I Agree”, registering a User Account, purchasing an Online Course, or by indicating your agreement to this Terms of Use through a similar mechanism, you are agreeing to be bound by this Terms of Use. If you do not agree to, or breach these Terms, please refrain from using our sites. Materials contained on this website are protected by applicable copyright and trademark law. If you are under the age of 18, but at least 16 years of age, you represent and agree that you are an emancipated minor or possess legal parental or guardian consent to use the Services and are fully able and competent to enter into all of the conditions, obligations, affirmations, representations, and warranties set forth in this Terms of Use. The Services are not intended for, nor directed at, individuals under the age of 16 (or under the applicable age of consent in your jurisdiction); if you are under 16 years of age (or the applicable age of consent in your jurisdiction), do not use the Services.
Access: There are different ways in which you may access or use the Services. In each and every instance, you are only authorized to use the Services if you agree to abide by all applicable laws, rules, regulations, as well as these Terms of Use. You may access the Services as:
The term "User" refers to a Visitor, Student, Attendee, Mentor, or any other person that participates, interacts with, or otherwise makes use of any of the Services and/or any Denizey community.
User Accounts: In order to use, access, or take part in many of our Services, including the Online Courses or to provide Mentor Services, you must select a login identification ("User ID") and a unique user password ("User Password") (collectively, a "User Account"). You agree that you will never divulge or share access to your User Account with any third party for any reason.
In setting up your User Account, you may be prompted or required to enter additional information, including, but not limited, to your name and email address. Additional information may be required to confirm your identity upon setting up your User Account. You understand and agree that all information provided by you is accurate, current, and complete and that you will maintain and update your information to keep it accurate, current, and complete. You acknowledge that if any information provided by you is untrue, inaccurate, not current, or incomplete, we reserve the right to terminate your use of the Services and your enrollment in any Online Courses, to the extent applicable.
Denizey may provide Users with the ability to upload forum posts, chat with other Users, User discussions as well as post content, discussions, materials, media, and other information through profile pages and throughout the Services for social interaction or for use with the Websites or Online Courses, e.g., questions, hypotheticals, examples, etc. (collectively, "User Content"). Denizey is not responsible that User Content and does not guarantee that any such User Content is accurate, truthful, up to date, reliable, or appropriate and disclaims any and all liability to you to the fullest extent of the law related to such User Content. You understand and agree that your reliance and/or reference to such User Content is solely at your own risk. Denizey does not claim ownership of any User Content you, or other Users, may submit or make available for inclusion on the Websites or Online Courses. Accordingly, subject to the license granted to Denizey below, you will be the sole and exclusive owner of any and all rights, title and interest in and to the User Content that you submit, post, or share via our Services.
With respect to any submissions of User Content, you agree to comply with all applicable local rules including but not limited to rules regarding online conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.
You may be able to post messages to, and interact with other Users, Denizey staff, or Denizey service providers through, User forums, chat rooms, or blogs within the Services, in connection with your participation in any Online Courses (each a “Forum”). Your use of these Forums is subject to and governed by these Terms of Use. By using any of the communications methods available on the Online Courses, you acknowledge and agree that
(a) all communications methods constitute public, and not private, means of communication between you and the other party or parties,
(b) communications sent to or received from third-party service providers or other third parties are not endorsed, sponsored, or approved by Denizey in any manner (unless expressly stated otherwise by Denizey) and
(c) communications are not pre-reviewed, post- reviewed, screened, archived, or otherwise monitored by Denizey in any manner, though Denizey reserves the right to do so at any time at its sole discretion in accordance with this Terms of Use.
You acknowledge and agree that any Services Denizey provides to you via such Forums may be monitored or recorded for quality control purposes and that the information or material provided as part of the services is considered "Content" under this Terms of Use and is provided for educational purposes only.
To the extent you utilize any features of our Service that allow for public and/or social sharing of Forum content, User Content, or Profiles (as defined in our Privacy Policy), you understand that such information may be made available to third parties. While we attempt to limit access to your such content to legitimate Users, and ask that potential employers keep your information confidential, we cannot guarantee that other third parties will not gain access to this database. Additionally, we cannot guarantee control of the use made of socially shared information by third parties who access the information you’ve shared in our Profiles database. Once socially shared information, including, but not limited to, your Profile, has been disclosed, we are not able to retrieve it from the third parties who accessed it or ensure the destruction of it by those third parties.
You should not put sensitive information or other information you would not want to be made public, in your Profile or otherwise share that information socially. If you do include such information in your Profile or otherwise publicly share your information, then you agree that it is at your own risk and recognize that we cannot control third parties’ access to such information. You should not socially share or otherwise provide any of the following information or data in your Profile:
(i) racial or ethnic origin,
(ii) political beliefs
(iii) philosophical or religious beliefs
(iv) membership of a trade union or political party
(v) physical or mental health or biometric or genetic details
(vi) addictions, sexual activities
(vii) criminal offenses or proceedings
(viii) information relating to unlawful or objectionable conduct, or
(ix) any Social Security Number or national identification number.
You also should be aware that your Profile or other information you share socially may be visible and/or monitored by your current employer if they have access to the Website(s). In addition, if your employer has sponsored or paid for your Online Course, your access to our career services offering may be disabled.
By enrolling in an Online Course or purchasing any of our Services and providing Denizey with your payment information, you hereby agree to these payment terms. To purchase any services or products offered by Denizey through the Services, you must have Internet access and a current valid accepted payment method as indicated during sign-up process ("Payment Method"). You agree to Denizey, or its third-party payment provider, storing and accessing your payment information. You also agree to pay the applicable fees for the services or products you purchase through Denizey Services as they become due. Fees may vary based on your location, the type of Payment Method used, where your Payment Method was issued, or other contractual arrangements. Your transaction with us may be subject to foreign exchange fees or differences in prices, including because of exchange rates. Denizey does not support all payment methods, currencies or locations for payment and may vary such offerings from time to time. Additionally, you understand and agree that not all promotions and pricing are available to all Students, and that specific additional terms and conditions (such as scholarships) may apply to certain promotional programs, pricing, or geographic locations. You agree to use your own valid Payment Method and not impersonate or otherwise use a Payment Method to avoid regulatory restrictions.
Upon completion of your purchase, your access to the Online Course begins, and so does the two (2) day refund period. For some Online Courses, you may be provided access for a limited Online Course preview period (“Course Preview”) and your first payment will be scheduled for the date of the end of the Course Preview. At the time of the first scheduled payment, your Payment Method will be charged; as does the two (2) day refund period at that time. You may not receive a notice from us that your two (2) day refund period has ended.
Term-Based Payments. For Online Courses that are provided on a fixed-term basis there will be a one-time fee set forth on the applicable Online Course information and enrollment page. Payments will be in a one-time, flat-fee which is paid upfront. Your 2-day refund period will comment upon your date of purchase for the Online Course.
Payment for Online Courses. If you elect to register and secure in an Online Course, you will be required to provide your accurate Payment Method, however, your Payment Method will guarantee a spot for you in the Online Course. Your Payment Method will be charged when registering in Online Course and you receive access to the Online Course content and associated services. For Online Courses purchased, upon completion of your purchase your access to your Online Course will begin, so does your two (2) day refund period. For some Online Courses, following your enrolment, you may be provided access to a Course Preview.
For Cancellation terms for Term-Based payment models please see the applicable section below.
Cancellation terms for Pre-Orders for Subscriptions: You may cancel your pre-order subscription at any time during the pre-order period, that is, any time prior to the date on which your Payment Method is charged. Thereafter, you will have the cancellation and refund terms associated with the type of subscription model you have ordered (automatic monthly renewal, bundled offering, manual renewal or term-based), please see the appropriate section herein.
Cancellation Terms for Bundled offering. For a Bundled offering payment model, you will be provided the two (2) day cancellation and refund period within which to cancel your purchase (for EU residents see the section below). Following the two (2) day refund period, there will be no further refunds, including no partial refunds, for termination during the fixed, multi-month term, or during any monthly automatic subscription periods following the initial fixed, multi-month term. For information on how to cancel your monthly automatic subscription period, please see the ‘Cancelling your automatic subscription’ Section above.
Cancellation terms for Manual Monthly Subscriptions. You will be provided the two (2) day cancellation and refund period within which to cancel your manual monthly purchase (for EU residents see the section below). Following the two (2) day refund period, there will be no further refunds. In order to cancel and request a refund go to the ‘Subscription & Billing’ setting found in your account ‘Settings’, click ‘Cancel’ on your active enrollment and confirm your cancellation request with an Enrollment Advisor via phone (U.S. only) or online chat. Please note that Students are only entitled to one refund per Online Course.
Cancellation terms for Term-based payments. Except as otherwise required by law or subject to contractual obligations, Users enrolling in term-based offerings have two (2) days from the first date the Online Course begins (for EU residents see the section below). In order to cancel and request a full refund go to the ‘Subscription & Billing’ setting found in your account ‘Settings’, click ‘Cancel’ on your active enrollment and confirm your cancellation request with an Enrollment Advisor via phone (U.S. only) or online chat. Fees paid for such programs are thereafter non-refundable for that Term.
Following your request to cancel via your settings, you may receive an email from Denizey in order to obtain information and feedback relating to your request, so that Denizey can better understand its customers’ needs and preferences, and/or you may also be asked to participate in a call with a Denizey representative for similar purposes. Notwithstanding such communications, the date of your original cancellation request will serve as the date for calculating your refund eligibility; additionally, you will not be required to engage in such communications in order to complete your cancellation.
Refunds: Other than stated above for each form of enrollment or payment method, you hereby acknowledge and agree that Denizey will not offer refunds on any fees and charges related to your purchase of any products or Services. This includes any partially used or unused periods for which you have already paid, regardless of whether it is a any type of payment method. We do not guarantee refunds for lack of usage or dissatisfaction. If you purchase any Online Course or Service through a mobile purchase or third-party marketplace (e.g., in-app purchases through the Apple App Store, Android App Store or purchases made through certain alternative payment services), the refund policy applicable to that third-party marketplace will apply, unless otherwise explicitly stated by Denizey. Except as otherwise explicitly stated by Denizey, the third-party marketplace will be solely responsible for making refunds under its refund policy, and Denizey will have no refund obligations. Denizey disclaims any responsibility or liability related to any third-party marketplace's refund policy or the third party's compliance or noncompliance with such policy.
Price Changes. We reserve the right to modify, terminate, or otherwise amend the fees and features associated with your subscription. If we notify you in advance of at least fifteen (15) days, your continued use of Denizey and the Online Course after the changes have been made will constitute your acceptance of the changes. If you do not wish to continue subscribing with the new fees or features, you may terminate your subscription by canceling at any time. If you accept the new subscription, its terms and conditions with these Terms will apply for all future months.
Credit Card Billing. Credit card payments are processed by our third-party payment processor(s), including Stripe and/or PayPal. By agreeing to this Terms of Use, you agree to be bound by Stripe’s Terms of Service or PayPal’s Terms of Service as applicable. Any breach of those terms will be treated as a breach of these Terms. If you have selected a subscription-based enrollment or implemented an installment plan, your credit card will be automatically be charged monthly for the cost of the Online Course and any applicable taxes. If you have selected a subscription-based enrollment or implemented an installment plan, you will be automatically charged to the Payment Method for the cost of the Online Course and any applicable taxes. If any fee is not paid in a timely manner, or our processors are unable to process your transaction using the credit card information provided, we reserve the right to terminate your account or suspend or terminate your access to the Online Course as we deem appropriate. If your payment details change, your card provider may provide us with updated card details and you agree to our collection of such details. We may use these new details in order to help prevent any interruption to the Services. If you would like to use a different payment method or if there is a change in payment method, please visit your account settings to update your billing information.
You acknowledge and agree that Denizey’s Services, including paid services and products, are not available at all times, and that certain usage limits may apply. Please refer to the applicable FAQ for additional information about limitations and hours of availability. You also understand that Denizey, at its sole discretion, may limit, suspend, or terminate your use of any of the Services, including, without limitation those related to the Online Courses, such as access to Mentors, evaluation services, career services, records of Online Course completion, or other Denizey Services. You also understand that Denizey may modify or discontinue any or all of the Services related to its Online Courses at its sole discretion. For more information about access to Udacity content after graduation, please see our Support FAQ.
The Websites and/or Online Courses may contain links to pages or content on third-party websites ("Linked Sites"), and those Linked Sites may contain content or offer products and/or services for sale. Denizey does not author, edit, control, or monitor these Linked Sites.
You acknowledge and agree that
(a) we have no responsibility for the accuracy or availability of information provided by Linked Sites, and
(b) we do not control or endorse the sponsors of such Linked Sites or the content, products, advertising, or other materials presented on such Linked Sites. We may remove any Linked Sites from the Websites or Online Courses at any time for any reason or for no reason.
DENIZEY WILL NOT BE LIABLE FOR ANY TRANSACTIONS CONDUCTED BY YOU WITH THIRD PARTIES THROUGH THE LINKED SITES OR FOR ANY LIABILITY ARISING FROM THE REPRESENTATIONS OR INFORMATION PROVIDED ON SUCH LINKED SITES. We appreciate that Linked Sites may contain material in which the operator of the Linked Sites has intellectual property rights. We respect those rights and provide the links for information purposes only. The fact that we have linked to any Linked Site does not create or imply any relationship or partnership with the operator of such Linked Site.
You agree that Denizey, in its sole discretion, may deactivate your User Account or otherwise terminate your use of the Services, or any part thereof, for any reason or no reason, including, without limitation, if Denizey believes that you have
(a) breached this Terms of Use;
(b) infringed the intellectual property rights of a third party;
(c) posted, uploaded or transmitted Unauthorized Content to the Services; or
(d) violated or acted inconsistently with the letter or spirit of this Terms of Use or any applicable code of conduct, including, without limitation the Honor Code or Code of Community Conduct.
You agree that any deactivation or termination of your access to the Services may be affected without prior notice to you and that Denizey shall not be liable to you nor any third-party for any termination of your User Account or access to the Online Courses or Services. You also acknowledge that Denizey may retain and store your information on Denizey’s systems notwithstanding any termination of your account or the Online Courses as set forth in our Privacy Policy.
Accessing the Services from territories where the Services, or any content or functionality of the Services, or portions thereof, including, but not limited to, functionality discussed in the Privacy Policy, is illegal is expressly prohibited. If you choose to access, purchase, or use the Services, in any manner, you:
(i) acknowledge and agree that you do so at your own initiative and at your own risk; and
(ii) represent and warrant that you are doing so in compliance with all applicable laws, regulations and orders, including, without limitation, the laws of the Free Trade Association, pertaining to the export, re-export, transfer or resale of products or the provision of services.
Denizey respects the rights and intellectual property of others, and we ask our Users to do the same. If you believe that your product or other work has been misrepresented or used in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Denizey’s Copyright Agent with the following information:
a description of the product, work or other intellectual property that you claim has been misrepresented or infringed;
a description of where and/or specific link to the material that you claim is misrepresenting or infringing your product, work or other intellectual property is located on the Online Courses;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the product, work, copyright or intellectual property, or its agent, or applicable law; and
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the product, work, copyright or intellectual property owner or authorized to act on such owner’s behalf; and
an electronic or physical signature of the person authorized to act on behalf of the owner of the product, copyright or other intellectual property interest.
Denizey’s Copyright Agent for notices of disputes or claims of copyright or other intellectual property infringement can be reached as follows:
Copyright Agent Denizey, Email: [email protected]
